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  • Do last minute cancellation fees apply?
    If you need to cancel your appointment, please contact reception by calling 6229 9844. If you are unable to get through when you call then please leave a voice message when prompted. We are unable to process cancellations or reschedules via text message or email. Please be aware that the appointment cancellations at the Kingston Beach Health Centre generally require 24-hours notice. A cancellation fee may apply for late cancellations or non attendance. The fee varies for each practitioner depending on the individual practitioners personal policy.
  • Do non-attendance fees apply?
    If you need to cancel your appointment, please contact reception by calling 6229 9844. If you are unable to get through when you call then please leave a voice message when prompted. We are unable to process cancellations or reschedules via text message or email. Please be aware that the appointment cancellations at the Kingston Beach Health Centre generally require 24-hours notice. A cancellation fee may apply for late cancellations or non attendance. The fee varies for each practitioner depending on the individual practitioners personal policy.
  • Can I use my Medicare Card to claim my Allied Health Visit?
    Not usually, however there is a type of referral called an Enhanced Primary Care Plan (EPCP), which is written by a GP to a team of Allied Health Professionals, to help fund a patient through the Medicare Benefit Scheme. Not everybody is eligible for an EPCP. A patient must have a chronic or terminal medical condition (a condition that has been present for 6 months on longer) and hold a valid Medicare card to be eligable. Examples of chronic medical conditions might include diabetes, cancer, stoke, heart disease or musculoskeletal conditions. Some points you need to know about an EPCP: 1) Referral is vaild for 12 months from the date that it is written. 2) Referral is vaid for a maximum of 5 visits to the Allied Health team, not 5 visits per practitioner. 3) Medicare will pay for only 5 visits per calendar year (1st January - 31st December). 4) Only the authorised number of visits stated on the referral can be claimed for each service type. 5) The full fee must be paid for the service at the time of treatment. 6) Your medicare rebate can be processed after the payment has been made, using our inhouse mediare easiclaim facility. To process the rebate we will need a savings or cheque account card (not a credit card) along with your valid medicare card. For more information, visit: http://www.health.gov.au/internet/main/publishing.nsf/content/health-medicare-health_pro-gp-pdf-allied-cnt.htm
  • Do I need a referral from my Doctor?
    A referral from your Doctor can be helpful for us to understand the reason for your visit, but it is not necessary to have a referral to book an appointment with any of our practitioners.
  • What is the difference between Osteopathy, Musculoskeletal Therapy, Remedial Massage and Chiropractic Therapy?
    Osteopathy, Musculoskeletal Therapy, Remedial Massage and Chiropractic Therapy are all practices used by professionals to improve someone's well-being and body condition. They all use physical movements to rehabilitate and treat pain and injuries. ​Osteopathy is a form of hands-on musculoskeletal medicine which looks at the entire body from an wholistic perspective.The initial objective is to determine an accurate diagnosis of your complaint and then treatment can commence. A full medical case history is taken then examination of the involved areas is performed. By establishing a diagnosis, the osteopath can treat the source of your pain rather than just the symptoms. The region(s) that is (are) treated may be different to the site of your pain. Treatment techniques are all hands on and may include soft tissue massage, joint articulation/mobilization, stretching, joint manipulation/adjustment, pilates and dry-needling. Treatment often addresses the muscles, joints, nerves, discs and in some cases the organs. Osteopaths treat the same complaints that chiropractors (who tend to focus on spine alone from an adjustment cracking approach), and physiotherapists (who tend to treat from an exercise rehabilitation approach.​ Musculoskeletal Therapy is a therapy designed to treat the muscles and skeletal system using various soft tissue and mobilization (not manipulation) techniques.Musculoskeletal techniques incorporate a varied amount of “hands on” remedial and mobilization techniques as well as home stretching and strengthening exercises. This assists in maintaining functional alignment of the skeletal system. Massage Therapy is used to help reduce pain, dysfunction & stress, and restore & maintain health. Following assessment and depending on your needs & preferences, techniques used may include: Myofascial release, Trigger point therapy, MET / PNF, Dry needling, Foot mobilisation, Lymphatic drainage, Take-home exercises, Thermal stones, Relaxation, Reflexology and Aromatherapy. Chiropractic Therapy is a system of complimentary medicine based on the diagnosis and manipulative treatment of misalignments of the joints. A chiropractoris a health care professional focused on the diagnosis and treatment of neuromuscular disorders, with an emphasis on treatment through manual adjustment and/or manipulation of the spine, joints and muscles.​​​
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